Privacy Policy

At Smoke City Nashville, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our website, exoclub.com (the “Site”).

Collection of Information

When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: We use cookies to track user activity on our Site and to provide a more personalized experience. Third-party plugins, such as Google Analytics, may set these cookies. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or malfunction.

  • Log files: We also collect log files that track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

When you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

Use of Information

We use the Device Information we collect to help screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

We use the Order Information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging to ship, and providing you with invoices and/or order confirmations). Additionally, we may use this Order Information to communicate with you about your order, to send you marketing and promotional communications, and to improve our services.

Sharing of Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or another lawful request for information we receive, or to protect our rights otherwise.

Withdrawal of Consent

If you provide us with your Personal Information, you can withdraw your consent to our use and disclose that information at any time by emailing us at smokecity@smokecitynash.com.

Security

We take reasonable steps to ensure that your personal information is treated securely and by this Privacy Policy. We use WordPress and WooCommerce to operate our website and encrypt data using an SSL certificate.

Age of Consent

By using our Site, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this Site.

Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time

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